Discover Hastings seeks an Operations Supervisor
Salary £17,600 per annum
About Discover Hastings
Discover Hastings operates three attractions in Hastings; Smugglers Adventure and Hastings Castle that are steeped in history
dating back to 1066. Our third attraction, Blue Reef Aquarium is situated on the seafront, in the historic Old Town of Hastings.Blue Reef has an array of spectacular ‘underwater gardens’.
Our Aquarium is open all year round whereas Smuggles Adventure and Hastings Castle open from February to November of each year.
About the Role
Reporting to the Cluster Manager and Deputy General Manager you will play an important hands on role in this small team managing the daily operations of the departments. You will lead by example and motivate the team members to ensure high standards at all times.You will create exceptional, engaging and compelling guest experiences for all visitors to our Discover Hastings attractions. The role will include event co-ordination, record and report keeping, managing and growing secondary revenue streams, admin duties and training and recruitment of seasonal staff members. This role also includes Duty Management responsibilities – opening and closing procedures including cash management.
Full attraction checks/walk rounds, daily/weekly reporting, till system operation and daily health and safety checks.
This is a full time post which involves working 5 days a week and often includes working weekends and bank holidays.
You will have excellent communication and organisational skills, excel in all areas of customer service, enjoy challenging
situations and able to create a positive and innovative working atmosphere.
Sales experience would also be an advantage as we strive to meet targets in our outlets. A previous supervisory/managerial role in the leisure and tourism industry is desirable.
The successful candidate should also have the ability to develop themselves and their team within this role.
About Aspro Parks
Discover Hastings is part of Aspro Parks, a Spanish multinational company with its headquarters based in Madrid. Aspro owns and operates over 65 leisure attractions across Europe, 10 of which are located in the UK.
If you have the attributes, experience and enthusiasm we are looking for please apply with covering letter along with your CV and salary expectations to Janeen Yates, Group HR Manager, c/o Deep Sea Leisure Plc, Cheshire Oaks, Ellesmere Port, Cheshire,
CH65 9LF. Email: [email protected]
Your covering letter WILL be used as a sifting mechanism so make sure it stands out from the crowd!
Blue Reef Aquarium is committed to Equal Opportunities. www.bluereefaquarium.co.uk
Closing Date: Friday 7th December 2018.
We do recognize the time and effort it takes to apply for a position, but as an employer of choice we receive a high volume of applications and
in the interests of economy, Aspro UK does not notify candidates who have been unsuccessful in their application; consequently if you have
not heard from us within 4 weeks of the closing date, please assume that you have not been successful on this occasion.
Work Location: Blue Reef Aquarium, Rock-A-Nore Road, Hastings, East Sussex, TN34 3DW and Smugglers Adventure,
St Clements Caves, Hastings, East Sussex, TN34 3HY.
An opportunity has arisen for a part time permanent Junior Aquarist to join Hastings Aquarium’s zoological team.
About Discover Hastings
Discover Hastings operates three attractions in Hastings; Smugglers Adventure and Hastings Castle that are steeped in history dating back to 1066. Our third attraction, Blue Reef Aquarium is situated on the seafront, in the historic Old Town of Hastings. Blue Reef has an array of spectacular ‘underwater gardens’.
About the Role
You will part of the Displays team where you will ensure all livestock displays are well presented and maintained. This is a great opportunity to gain some valuable experience working with Sharks, Rays and other aquatic animals. By joining us at Blue Reef Aquarium Hastings, you will help to care for the animals, as well as the filtration systems that are so vital to their well-being. You will also play a vital role in maintaining the exhibits to the highest possible standards and ensuring that they surpass the expectations of our visitors.
You will also be responsible for promoting and participating in public presentations and education sessions, as well as conversing with visitors whilst carrying out your daily duties around the aquarium. It’s essential therefore that you enjoy and are just as confident working behind the scenes as well as Front of House.
Additional hours may be available in peak season – February to October – in the Visitor Services or Retail and Catering departments for the right candidate. Candidates interested in additional hours can discuss this further during the interview process if selected.
The successful candidate will be expected to be very personable and able to communicate well with the visitors, including delivering public talks and able to design and run education sessions.
A degree or equivalent in a relevant biological science is advantageous, as is previous relevant experience in the visitor attractions sector.
We are part of the ever expanding Aspro Parks Group operating over 60 attractions across Europe. Here in the UK we have 9 sites ranging from aquariums, theme park and caves.
How to Apply
If interested, please send your CV and covering letter to: Janeen Yates, Aspro UK Group HR Manager, c/o Blue Planet Aquarium, Cheshire Oaks, Cheshire, CH65 9LF.
Your application letter should highlight why you would be able to fulfill this key role within the organisation and clearly demonstrate how you meet our requirements.
Closing Date Friday 30th November 2018.
We are committed to Equal Opportunities
We do recognise the time and effort it takes to apply for a position, but as an employer of choice we receive a high volume of applications and in the interests of economy, Aspro UK does not notify candidates who have been unsuccessful in their application; consequently if you have not heard from us within 4 weeks of the closing date, please assume that you have not been successful on this occasion.