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Job Opportunities

Job Opportunities

Retail/Catering Assistant – Discover Hastings

Seasonal position, March 2018 – November 3rd 2018 variable hours  

Salary Complies with National Living/Minimum Wage

 

About Discover Hastings

Discover Hastings operates three attractions in Hastings; Smugglers Adventure and Hastings Castle steeped in history dating back to 1066.  Our third attraction, Blue Reef Aquarium is situated on the seafront, in the historic Old Town of Hastings. Blue Reef has an array of spectacular marine life from native shores to tropical climates.

We are looking for enthusiastic and approachable people with a passion for guest interaction to join our energetic and vibrant team for the 2018 Season.  If this is how you would describe yourself, then please read on!

About the Role

You will work in our small café situated in our Aquarium.  The café offers hot and cold drinks and easy to prepare fresh foods such as Paninis, Ciabattas, Wraps and Children’s meals.  As the menu is made to order you will need to be organised with the ability to multi task as you will be working both Front of House and in the Kitchen Area whilst keeping the café area clean and tidy at all times.  You will also assist in delivering our birthday parties.

When you aren’t working in our Café, you will work in our shop either at Smugglers Adventure or at our Aquarium both of which offer unique memorabilia and gifts relevant to the attraction.  Alongside offering an engaging, outstanding guest experience, your primary objective will be to assist the Retail and Catering Supervisor in driving retail sales and meeting targets.  Other specific tasks will include merchandising, stock control, cash handling and keeping the department clean and tidy.

This is a seasonal position for which it is essential that you are available to work during weekends, bank holidays and school holidays. Hours vary according to the business needs.

About You

You have a positive attitude and thrive in a customer focused environment.  You need to adapt to a variety of situations and be able to respond to customers needs while promoting all aspects of our businesses.  You will have excellent communication skills having the ability to retain and present key and interesting information about our attraction.

About Aspro Parks

Discover Hastings is part of Aspro Parks, a Spanish multinational company with its headquarters based in Madrid.  Aspro owns and operates over 65 leisure attractions across Europe, 10 of which are located in the UK.

How to Apply!

If interested, please send your CV & covering letter to: Janeen Yates, Aspro UK Group HR Manager, c/o Blue Planet Aquarium, Cheshire Oaks, Cheshire, CH65 9LF.  Or email us at: [email protected].    Your application letter should highlight why you would be able to fulfil this key role within the organisation and clearly demonstrate how you meet our requirements.

Your covering letter WILL be used as a sifting mechanism so make sure it stands out from the crowd!

We are committed to Equal Opportunities.

  Closing Date: Friday March 23rd 2018

We do recognize the time and effort it takes to apply for a position, but as an employer of choice we receive a high volume of applications and in the interests of economy, Aspro UK does not notify candidates who have been unsuccessful in their application; consequently if you have not heard from us within 4 weeks of the closing date, please assume that you have not been successful on this occasion.

 

Visitor Services Assistant – Discover Hastings

Seasonal position, variable hours  

March 2018 – November 2018

Wage – National Minimum Wage/National Living Wage

Discover Hastings has an opening for a Visitor Experience Assistant to join its team for the 2018 season.

Discover Hastings operates three of the biggest tourist attractions in Hastings – situated on the West Hill Smugglers Adventure set in St Clements Caves  takes the visitor on a journey back to the heyday of smuggling. The historic Hastings Castle explores the Battle of 1066 – one of the most memorable dates in history. Finally Blue Reef Aquarium, an undersea safari with a wide variety of marine life to discover, located on the seafront of Hastings Old Town.

This is an exciting role working across three different attractions – one day you may be deep inside acres of caves, the next at a Castle built by William the Conqueror, then seeing the magic of the deep up close at Blue Reef Aquarium.

SCOPE AND PURPOSE

We understand that providing guests with an engaging service in unique surroundings requires a team of talented and dedicated people who are committed to producing exceptional results everyday.

Your primary objective is to deliver engaging and compelling guest experiences for all visitors to our Discover Hastings attractions.  The visitor service team are the first people our customers see and extending a warm welcome is the first step in creating a positive and memorable experience.  You need to have all visitor information at your fingertips and be able to deliver it to guests in a fluent and friendly manner.

You need to bring life to three distinct attractions for all our guests and be confident in delivering exceptional guided tours and talks to English and non English speaking guests. You will play a crucial part in the success of our jam-packed events calendar, taking the lead in organisation and delivery and ensuring all guests want to return.

The role also involves upselling our products from guidebooks to annual passes, ensuring sales targets are achieved and every customer has their needs met.  Specific tasks include admission operations, presentations and shows as well as assisting in our catering and retail operations as required.

The job involves working variable hours to include weekends, bank holidays and school holiday periods when we are at our busiest. Shift patterns can vary but are usually a 9.30am start with a 4.30pm to 5.30pm finish. Part time and flexible hours are available for the right candidates.

CORE COMPETENCIES, CHARACTERISTICS AND QUALIFICATIONS

About Aspro Parks

Discover Hastings is part of Aspro Parks, a Spanish multinational company with its headquarters based in Madrid.  Aspro owns and operates over 65 leisure attractions across Europe, 10 of which are located in the UK.

If interested, please send your CV & covering letter to: Janeen Yates, Aspro UK Group HR Manager, c/o Blue Planet Aquarium, Cheshire Oaks, Cheshire, CH65 9LF.  Or email us at: [email protected] .   Your application letter should highlight why you would be able to fulfil this key role within the organisation and clearly demonstrate how you meet our requirements.

We are committed to Equal Opportunities.

  Closing Date: Friday 23rd March 2018

We do recognise the time and effort it takes to apply for a position, but as an employer of choice we receive a high volume of applications and in the interests of economy, Aspro UK does not notify candidates who have been unsuccessful in their application; consequently if you have not heard from us within 4 weeks of the closing date, please assume that you have not been successful on this occasion.

Want to work for Aspro UK but don’t feel that this position suits your skills or experience?  Then why not ‘Like’ our ASPRO UK FACEBOOK PAGE – https://www.facebook.com/AsproUKRecruitment

 

Just click on the ‘WORK FOR US’ tab and then ‘CREATE LIVE JOB ALERTS’.  You will then be notified of any live vacancies across our 9 sites.

 

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