June 29, 2020
Following government guidance, during closure Blue Reef Aquarium meticulously reviewed every part of the visitor journey and has undertaken new measures to ensure everyone has an enjoyable yet safe experience with us.
Following a thorough clean of the attraction, our new safety measures on opening include:
While we have worked hard to put these safety measures in place, we all need one another to adhere to our guidelines. If you’re planning to visit Blue Reef Aquarium Newquay please take a moment to read through our customer charter below:
As per government guidance, from Saturday 8th August, face coverings are mandatory at all indoor indoor attractions. If you have forgotten your face covering disposable masks are available to purchase on arrival. Those aged under 11 years or medically exempt do not need to wear a face covering.
We are not operating a pre-booking procedure, tickets online are valid any one date within 6months.
Our reduced capacity is based on the number of people in the building at any one time, we therefore admit visitors on a one in one out policy once we meet this safe capacity. We ask visitors to be patient as we appreciate you may need to queue for a little longer than usual.
We can only admit groups of up to 6 people (unless visiting as a household or support bubble which is larger than 6) as per the government guidance updated Monday 14th September.
We will not running talks and feeds at the moment due to social distancing. Aquarists will still be performing normal routine feeds throughout the day and you are welcome to ask questions.