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Privacy Policy

Privacy Policy

This website is owned by BLUE REEF AQUARIUM who is registered under the Data Protection Act and is committed to ensuring your privacy is respected and protected at all times. To follow is a list of the ways in which we collect, use and store information about you which would be provided by you through use of this website.

If you have any queries in relation to your personal information or would like to be removed from our database please do not hesitate to contact:

The Marketing Department
Towan Promenade, Newquay



Tel: 01637 878134
Email: [email protected]

Your rights

You are entitled to request details of what information we hold on you on payment of a small fee and to have this information updated at any time. If you would like to make such a request please contact us using the details at the start of this document.

Applicable Rights When Providing Data

Holders of the personal data provided may exercise the rights on personal data protection by sending a written notification to BLUE REEF AQUARIUM registered address or to the e-mail to such effects [email protected]

attaching,in either case, a photocopy of your ID (identification card)  or other similar valid identification documents.

Withdrawal of Consent

You will have the possibility and right to withdraw authorization for any specific purpose granted at any given time without prejudice of the legality of processing according to the consent given before withdrawal.

Where claims are resented when there is reason to believe Data is not being correctly processed.

If a party considers that BLUE REEF AQUARIUM is not correctly processing, any claims can be sent to [email protected] or to the corresponding data protection authority.

Changes to this policy

Any changes to this policy will be updated here at the earliest opportunity. We recommend you review the privacy policy each time you visit/utilise our website.

Collection of data

We only collect customer information from our website which has been submitted by the site visitor for the following purposes; making a booking, signing up for our e-newsletter, requesting a brochure, entering competitions, submitting photographs and reviews, obtaining or redeeming of promotional vouchers, completing surveys (both online and those picked up/taken part in on the park and providing feedback (at Reception and by letters sent to us/feedback forms returned).

You may be unable to use certain services on our website if you are unhappy about providing personal information, for example, when booking tickets or entering competitions etc.

We would also like to provide you with information about new rides, events, promotions, special offers and other information relating to Blue Reef Aquarium which we think you may find interesting, but will only do so where you have provided us with express permission for us to use your details for such additional purposes. You will be given, at various points while using this website, the option to grant us permission to use your details for these additional purposes.

Anyone giving permission for their information to be used by us for the marketing purposes detailed above will have the information they supply inputted on to our direct marketing database which is held on internal computers and is password-protected.

We will hold customer information in our direct marketing database for a reasonable period or as long as the law requires or until you ask for it to be removed. Whenever disposing of personal information we will take care to ensure it is disposed of securely.

The Purpose of Processing of Personal Data

BLUE REEF AQUARIUM strives to process the provided data in order to manage the corresponding contractual relationship, manage the submission of the requested information, and provide offers for our services and/or products that may be of interest and/or manage their application.

Period of Time Personal Data Shall be Stored

Data shall be preserved over the minimum period of time to supply the service appropriately, as well as to answer any possible liabilities and other legal requirements.

Legitimacy in Data Processing

The legal basis behind data processing may be in execution of a potential and/or signed contractual relationship, legitimate interest, legal power and/or the authorization given by the data subject. The data requested is appropriate, pertinent and strictly necessary, and, in no circumstance, is the data subject obliged to provide such data, but, lack of such communication may affect the objective of the service or imply the inability of its execution.

Recipients of Data

BLUE REEF AQUARIUM shall refrain from disclosing data to a third party, unless expressly notified.

Direct Marketing

If you have chosen to opt in to receive marketing information from us we will use the contact details provided to send you information, on promotions, events and services relating to Blue Reef Aquarium, only by way of your chosen method(s) of communication (e.g. e-mail, post or telephone).

If you opt into use of your information by us for direct marketing purposes and then for any reason decide you no longer wish to receive information from us please notify the Marketing Department (contact details at the top of the page) and your information will be removed from our direct marketing database.

We will not transfer, disclose, sell or distribute your personal information to a third party, unless we have your permission to do so or are required to do so by law. We may however, on occasion, release your information to our appointed marketing agents, who have the ability to use your details only for the purposes of providing you with marketing material regarding events etc. Our marketing agents can only process personal information we provide them on our behalf and in accordance with our instructions and are required to have in place adequate security measures regarding any personal information they hold on our behalf

Links to other websites

We display links to other websites to provide you with additional useful information. These sites are not within our control and therefore we cannot be responsible for the protection and privacy of information you provide when visiting such web sites. You should exercise caution when using such sites and look at the privacy statement applicable to the website in question. We will always endeavour to make sure these links are seen as external and you realise you are no longer viewing our website.


In aims to preserve the security of your personal data, BLUE REEF AQUARIUM has implemented all the technical and organization related measures to guarantee safety for the provided data. This is done to prevent its alteration, loss, and/or unauthorized processing or access, as required by regulation, in the case of lack of total security.

In order to keep the data updated, it is essential for you to notify of any modifications.


All staff members of BLUE REEF AQUARIUM participating in any of the processing stages shall process and handle your data under strict care and confidentiality. Your data shall not be disclosed or communicated to a third party, unless required by legal provisions or the data subject has


We utilise cookies as a means of obtaining information about your interaction with our website. Information obtained by use of cookies will in no circumstances identify to you in any way.

Cookies are text files, used by your computer’s browser, that store visitor session data. Cookies, by themselves, do not identify the individual user. Cookies are commonly used on the Internet and do not harm your system.

We currently use cookies on our booking system. Oakwood never stores any personal information in cookies (on any device that you may use) that can be used to identify you, such as your name or account numbers.

If you do not want us to use cookies when you visit our website you may be able to configure your browser not to accept them. Please refer to your browser’s ‘help’ facility for further information. Please note configuring your browser not to accept cookies may prevent you from taking full advantage of the facilities offered on our website.

Statistical Data

We will use anonymous information we gather from cookies and from our analytical package about how you use our website in order to help us make decisions about how the website and our marketing is performing and meeting customer needs.

Entry Terms & Conditions

Entry Terms & Conditi0ns can be found here

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