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Terms and Conditions

Terms and Conditions

Terms and Conditions

Blue Reef Aquarium E-Ticket Terms & Conditions

E-Tickets must be purchased at least 1 hour before your visit.

E-Tickets available include Standard, Junior (aged 3 – 12 years), Concession (Senior Citizens, Students) and a Family Ticket (2 Standards + 2 Juniors).

Children under 3 are admitted free to Blue Reef Aquarium Newquay please select a free ticket when purchasing your tickets online.

Please ensure the correct ticket type is selected as no refund can be given for incorrect ticket purchases.

Children aged 14 years and under must be accompanied at all times by a responsible Adult.

E-Tickets are non-refundable and non-transferable and accordingly may not be sold or passed to any third party.

It is the E-Ticket Visitor’s responsibility to check prior to purchase that the information supplied in respect of the E-Ticket is accurate. If inaccurate information is supplied this may result in additional charges or voiding of the E-Ticket.

To use any discount vouchers, promotional coupons, NHS discount, Blue Light discount or other offers, please select the correct ticketing page via our Ways To Save page and ensure you bring proof of the discount along with you to the aquarium for admission.

A valid E-Ticket must be produced upon arrival prior to entering Blue Reef Aquarium Newquay.

E-Tickets must be clearly legible, by either print out or smart device and displayed upon entry.

E-Tickets are valid for one single visit on the date selected, they cannot be moved to another date. No refund will be given on expired e-tickets.

E-Ticket Visitors are admitted to Blue Reef Aquarium Newquay subject to the standard terms and conditions of entry displayed on our website.

Blue Reef Aquarium Newquay reserves the right to alter admission prices and opening times without notice.

Proof of entitlement for certain E-Ticket types may be required for entry (for example with a Concession E-Ticket for a Student a valid NUS Card should be produced. No other student card will be accepted.)

E-Ticket visitors should be aware that there may be school groups in the attraction during a visit.

Some optional attractions at Blue Reef Aquarium Newquay are not included in the cost of an E-Ticket and require an additional charge. Additionally some attractions have a height restriction or health and safety restriction.

E-Ticket Visitors are reminded that for operational, technical, safety or any other reason any advertised exhibit, attraction or any of the facilities on site may be closed, removed, altered or otherwise unavailable at any time. Blue Reef Aquarium Newquay reserves the right to alter or cancel any show time of feeding time or any other presentation without notice.

Blue Reef Aquarium Newquay reserves the right to refuse admission, or to remove any E-Ticket visitor whose behaviour is deemed inappropriate by Blue Reef Aquarium Newquay staff. No refund will be given.

When attraction capacity is reached on busier days Blue Reef Aquarium Newquay reserves the right to control any queue or the flow of visitors into the attraction. E-Ticket Visitors are advised that in these circumstances this can result in delays at entry.

Enjoy your visit to Blue Reef Aquarium Newquay!

Blue Reef Aquarium Annual Pass Ticket Terms & Conditions

Blue Reef Aquarium Annual Passes available include Adult, Child (up to 12 years), Concession (Senior Citizens, Students), Family Ticket (2 Adults + 2 Children)

A Blue Reef Aquarium Annual Pass entitles its holder to:

Admission to Blue Reef Aquarium as an Annual Pass Member is through production of a valid in-date card (issued at first purchase). Please therefore bring your Annual Pass Card with you each time you visit. Non-production of this pass will not enable access to Blue Reef Aquarium without further proof of purchase and identification.

Any lost annual pass card replacements can be replaced at a standard fee of £5.00 per card.

Please be aware that standard terms and conditions of entry apply to Blue Reef Aquarium Annual Pass visitors.

Blue Reef Aquarium reserves the right to alter any offers and promotions without notice. No promotions and special offers are valid at the attraction on Bank Holidays.

Children aged 12 years and under must be accompanied at all times by a responsible adult aged 18 years or over.

Blue Reef Aquarium Annual Passes are non-refundable and non-transferable and accordingly may not be sold or passed to any third party for use. Proof of identification may be required to authorise annual pass use on arrival.

Blue Reef Aquarium Annual Passes are valid for one year from the date of issue providing unlimited visits within that period in-line with Blue Reef Aquarium’s advertised opening times and restrictions.

Blue Reef Aquarium Annual Passes may not be used in conjunction with any other offer, school/group booking or organised event.

Blue Reef Aquarium reserves the right to alter admission prices and opening times without notice.

Proof of entitlement for certain ticket types may be required for entry (for example with a Concession Annual Pass for a Student a valid NUS Student Card should be produced. No other student card will be accepted.)

Annual Pass visitors should be aware that there may be school groups in the attraction during a visit.

Some optional attractions at Blue Reef Aquarium are not included in the cost of an Entry Ticket and require an additional charge. Additionally some attractions have a height restriction or health and safety restriction.

Annual Pass visitors are reminded that for operational, technical, safety or any other reason any advertised exhibit, attraction or any of the facilities on site may be closed, removed, altered or otherwise unavailable at any time. Blue Reef Aquarium reserves the right to alter or cancel any show time of feeding time or any other presentation without notice.

Blue Reef Aquarium reserves the right to refuse admission, or to remove any visitor including Annual Pass visitors whose behaviour is deemed inappropriate by Blue Reef Aquarium staff. No refund will be given.

When attraction capacity is reached on busier days Blue Reef Aquarium reserves the right to control any queue or the flow of visitors including Annual Pass visitors into the attraction. Annual Pass Visitors are advised that in these circumstances this can result in delays at entry.